Rules

The legislation of the Republic of Latvia stipulates that the owner of an online store must specify the rules for the delivery and return of goods, as well as the right of withdrawal. Such provision is called a distance contract (Cabinet of Ministers regulations).

Distance Contract

The seller of the goods offered in this online store, on one side, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other side, conclude the following Contract:

The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer's order.

Delivery and Payment Procedure

The buyer places an order for goods through this website, specifying the type and quantity of goods to be ordered. The buyer has the option to pay for the goods using the payment tools embedded in the online store or by paying the invoice prepared by the seller and sent to the buyer via email corresponding to the order. The invoice is prepared electronically and is valid without a signature.

The seller ensures the delivery of goods within 20 days from the receipt of payment for the goods, arranging the delivery time with the buyer.

Right of Withdrawal  

The Buyer has the right to withdraw from the product within 14 calendar days from the moment of receiving the Product by sending a withdrawal letter to the Seller. The Seller will send the Buyer a withdrawal letter form by email upon the Buyer's request.  

The Buyer is obliged to return the product to the Seller within 7 days after sending the withdrawal letter. The Buyer bears all expenses incurred in connection with sending the product back to the Seller.  

The Buyer cannot exercise the right of withdrawal if:  

- the ordered products cannot be returned due to their nature, or they spoil quickly or are perishable;  

- the ordered products are made specifically for the Buyer according to an individual order;  

- the Buyer has opened the packaging of an audio recording, video recording, or computer program.

Section six of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the goods during the withdrawal period." The seller reserves the right to refuse the Buyer the use of the right of withdrawal or to charge a compensation fee if the goods are damaged, treated carelessly during use, or if the instructions are not followed, if the original packaging of the goods is lost, or if its packaging is significantly damaged.

Data processing  

By entering the required information when placing an order, the Buyer confirms that they have read and agree that the data provided will be used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the laws of the Republic of Latvia. By entering the information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified email address.

Product Appearance

Please note that each of our products is made from natural wood, therefore the color, wood grain, texture, and other visual details may vary slightly from the product shown in the images. Differences may also occur due to lighting, photography conditions, and individual screen settings.

The images are intended to represent the product as accurately as possible; however, the actual product may not be completely identical to the item shown in the images. Such natural variations in the material and appearance are not considered defects.